NPS (Net Promoter Score) – Implementation and Calculation
Do you know what is NPS? When you use/ consume any product or service from any company, if you feel good and fulfill your needs, you may recommend it to your friends and family. The product maker or the company uses a measurement system to evaluate the customer experience, customer loyalty, and customer satisfaction. This […]
CRM – Meaning, Importance, Types Strategy, and Examples
In today’s era, Businesses changed from being transactional to relational. Meanwhile, Organizations make sure that customers are satisfied with their products and services for increasing customer loyalty and retention. One satisfied customer can bring 6 new customers with him while on the contrary, one dissatisfied customer carries off 6 customers. That’s why they start using […]
Protected: Social Media Survey Result
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5 Important Points to Know about Communal Marketing
Have you ever seen ads on TV or any posts on social media platforms where ordinary people share their positive experiences with that particular product? hence, These types of ads are part of communal marketing. So, In this blog, we will learn what is communal marketing and how you can implement it in your business. […]